Privacy Policy
At Savoy Lettings, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services.
By using our website, you agree to the practices outlined in this Privacy Policy.
Information We Collect
We may collect and process personal information including:
Your name
Email address
Telephone number
Postal address
Property requirements or property details
Information submitted through enquiry, valuation, landlord, tenant, or contact forms
Information relating to your use of our website, including cookies, IP address, browser type, and pages visited
How We Use Your Information
We use your personal information to:
Respond to your enquiries
Arrange property viewings and valuations
Provide lettings, property management, refurbishment, and related services
Communicate with landlords, tenants, contractors, and applicants
Improve our website and customer experience
Send relevant updates and marketing communications where you have chosen to receive them
Meet our legal and regulatory obligations
Sharing Your Information
We will only share your information where necessary and appropriate. This may include:
Referencing providers
Deposit protection schemes
Contractors and maintenance providers
Professional advisers
Regulatory authorities where legally required
Trusted third-party service providers who assist us in delivering our services
We never sell your personal information to third parties.
Data Security
We take appropriate technical and organisational measures to safeguard your personal information against unauthorised access, loss, misuse, or disclosure. While we strive to protect your information, no method of transmitting data over the internet can be guaranteed as completely secure.
Data Retention
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Under UK data protection legislation, you have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your data where applicable
Restrict or object to certain types of processing
Request the transfer of your data where appropriate
Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us using the details below.
Cookies
Our website may use cookies to improve functionality, monitor website performance, and enhance your browsing experience. You can manage or disable cookies through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation or our business practices. Any updates will be published on this page.
Contact Us
If you have any questions about this Privacy Policy or how Savoy Lettings handles your personal information, please contact us:
Savoy Lettings